About Me:

Juniel Morais da Silva

Professional Objective

A professional with over 15 years of experience in the automotive repair industry, specializing in Paintless Dent Repair (PDR). I have a strong background in team management and operational oversight, excelling in optimizing processes and delivering exceptional results. I am seeking opportunities to expand my business, ensuring high quality and efficiency in all services provided.

Professional Experience

Owner / Lead Technician
United States – 2019 - Present
	•	Responsible for managing my own automotive repair business.
	•	Repaired over 300 cars per year, with a focus on Paintless Dent Repair (PDR).
	•	Continually expanding the business, with growing demand and client retention.
	•	Direct management of all company processes, from vehicle assessment to final estimates.

Operations Manager
Australia – 2017 - 2019
	•	Managed a team of 20 technicians specialized in Paintless Dent Repair (PDR).
	•	Supervised workflow and ensured results met quality standards and deadlines.
	•	Implemented new methodologies and operational improvements, optimizing team performance and customer satisfaction.

Paintless Dent Repair (PDR) Technician
Australia – 2017
	•	Executed repairs on dents and exterior damage using Paintless Dent Repair (PDR) techniques.
	•	Delivered flawless results on vehicles of various models and makes.

Paintless Dent Repair (PDR) Technician
Mexico (Volkswagen Factory) – 2015
	•	Participated in a project repairing 15,000 cars affected by a severe hailstorm.
	•	Worked on a production line, performing high-volume repairs with a focus on efficiency and quality.
	•	Played a direct role in quickly returning vehicles to the market.

Paintless Dent Repair (PDR) Technician
Europe – 2014 - 2017
	•	Worked on various projects across Europe, providing specialized dent repair services on high-end vehicles.
	•	Gained experience in handling different types of damage and brands of cars.
	•	Repaired luxury and sports cars, emphasizing the preservation of the original aesthetic integrity of the vehicle.

Automotive Painter
Brazil – 2005 - 2010
	•	Started my career in the automotive industry focusing on vehicle painting and touch-ups.
	•	Developed skills in finishing and automotive painting techniques, delivering high-quality results.

Education

Advanced Paintless Dent Repair Techniques Course
Institution: [Institution Name], 2014
	•	Specialized training in Paintless Dent Repair techniques.

Automotive Painting Course
Institution: [Institution Name], 2005
	•	Initial training in the automotive industry focusing on painting and finishes.

Skills
	•	Paintless Dent Repair (PDR)
	•	Team and operations management
	•	Customer service and negotiation
	•	Small business management
	•	Repairing high-end vehicles
	•	Fluent in Portuguese, English, and Spanish

Certifications
	•	Paintless Dent Repair (PDR) Certification
	•	Team Management Certification
	•	Small Business Management Certification

Final Considerations

With a solid and internationally recognized career, I continue to expand my business in the United States, always focusing on service quality, customer satisfaction, and continuous growth in the automotive repair sector.