Joel Castaneda
Tuckahoe , NY
United States

Professional Credentials


16.8 Years Experience

Favorite Brands

Carbon Tech    |    A-1 Tools
About Me:
Since my exposure in 2006, I immediately began my training in Paintless Dent Removal with the experts of NYC Dent Werks. As an apprentice under their workmanship, I experienced first hand how to master my craft. As an independent contractor I was introduced to Hail removal from a local storm in 2011. Learning this new trade in an up close and personal way, I was able to experience the necessary components of becoming a master technician and expert in Hail Removal of dents and dings in the automobile industry.

I have Serviced new and existing accounts/customers by repairing dent damage, provided excellent customer service, and educated prospective customers in our service.

Skills that I have aquire.  
- Assessed and estimated damage on cars for customer approval.
- Prospect potential new accounts and departments for new work whenever possible, as well as negotiate with/sell authorized customer personnel to gain approval to do work
- Maintain excellent customer relationships to ensure longevity of accounts/ business

-I have excellent communication skills, and I am self-motivated. I am
Fluent in English and Spanish.  I have the ability to work in a group/independently. The physical demands required of hail damage include frequently standing, walking, stoop, kneel, crouch, bend, squat and climb, in which I able to do. I also have excellent manual dexterity including repetitive motion tasks. I have the knowledge of makes and models when it comes to Removal/ installation if necessary. PDRN certified as well as license and issuered. 

My drive and passion is to deliver high-quality and professional Paintless Dent Repair services that our customers expect and deserve in terms of satisfaction, timeliness and trust.

I am married to celenia (15) years and have 3 children. Currently living In NY and have my own company within the PDR industry. 
 

Joel Castaneda
Tuckahoe , NY
United States

Professional Credentials


16.8 Years Experience

Favorite Brands

Carbon Tech    |    A-1 Tools
About Me:
Since my exposure in 2006, I immediately began my training in Paintless Dent Removal with the experts of NYC Dent Werks. As an apprentice under their workmanship, I experienced first hand how to master my craft. As an independent contractor I was introduced to Hail removal from a local storm in 2011. Learning this new trade in an up close and personal way, I was able to experience the necessary components of becoming a master technician and expert in Hail Removal of dents and dings in the automobile industry.

I have Serviced new and existing accounts/customers by repairing dent damage, provided excellent customer service, and educated prospective customers in our service.

Skills that I have aquire.  
- Assessed and estimated damage on cars for customer approval.
- Prospect potential new accounts and departments for new work whenever possible, as well as negotiate with/sell authorized customer personnel to gain approval to do work
- Maintain excellent customer relationships to ensure longevity of accounts/ business

-I have excellent communication skills, and I am self-motivated. I am
Fluent in English and Spanish.  I have the ability to work in a group/independently. The physical demands required of hail damage include frequently standing, walking, stoop, kneel, crouch, bend, squat and climb, in which I able to do. I also have excellent manual dexterity including repetitive motion tasks. I have the knowledge of makes and models when it comes to Removal/ installation if necessary. PDRN certified as well as license and issuered. 

My drive and passion is to deliver high-quality and professional Paintless Dent Repair services that our customers expect and deserve in terms of satisfaction, timeliness and trust.

I am married to celenia (15) years and have 3 children. Currently living In NY and have my own company within the PDR industry. 
 

About ARC Certified

ARC is a not for profit organization based in the U.S. (Tennessee) and is open to all qualifying U.S. PDR technicians irrespective of affiliation or brand.

ARC certified uses visual confirmation over multiple transactions as a key component to the candidacy of our membership. Only expert and Master technicians will be recognized in the ARC programs.

The ARC membership will aim to maintain a minimum level of professional standards and workplace consistencies as applied to our fast growing trade.

ARC will remain an agenda free platform and simply serve our members openly and to the best of our abilities.